As a neurodiverse, family-run wildlife sanctuary, we're uniquely positioned to understand and welcome visitors of all needs. Our team takes pride in creating an inclusive, supportive environment where everyone can experience the magic of wildlife at their own pace. With autism-trained staff and sensory-conscious facilities, we ensure every visit is comfortable, understanding, and memorable.
Our commitment to accessibility runs deep within our family values and organisational culture. We recognise that every visitor experiences the world differently, and we've designed our sanctuary to accommodate these diverse needs whilst maintaining the authentic wildlife experience that makes Eagle Heights special. Our staff undergo comprehensive autism awareness training, enabling them to recognise when visitors might need additional support, space, or alternative approaches to engagement.
Disabled access
Complimentary wheelchair hire available - please pre-book via office@eagleheights.co.uk
Companion/Carer Tickets
Visitors with accessibility requirements are entitled to claim a free companion/carer ticket.
Supporting documents we accept are: PIP Letter, DLA Letter, Blue Badge, MAX Card, Access Card.
Companion/carer tickets are only applicable to ADMISSION TICKETS. Not valid for experiences or in conjunction with other offers and discounts.
Access around the site
Our intimate setting offers a uniquely manageable experience, perfect for visitors who prefer a calmer, more navigable environment over larger, bustling attractions. We've designed our centre with accessibility in mind:
Easy-access entrance and exit with double doors and ramps
Accessible tearoom with ramped entry
Priority seating in our indoor flying display area
Wheelchair-friendly pathways throughout most of the centre
Please note: As a countryside attraction, some paths may be uneven or weather-affected during winter months. We recommend checking conditions before your visit during wet weather.
Facilities
Accessible toilet and baby changing facilities
Complimentary wheelchair hire (pre-booking required)
Priority Parking: Dedicated accessible bays located closest to our main entrance for easy access
Accessible Toilets: A fully accessible toilet is available within our main building. While we don't currently have a Changing Places facility, we're actively working towards installing one to better serve our visitors
Wheelchair Hire: Complimentary wheelchairs are available for your visit. To ensure availability, please pre-book by emailing office@eagleheights.co.uk
